Dictionary term

Unit Economics

The revenue and costs associated with one defined unit, such as a customer, order, product, or transaction.

The revenue and costs associated with one defined unit, such as a customer, order, product, or transaction.

Why Unit Economics matters

Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.

How It Applies to E-Commerce

Commerce evaluates contribution per order or customer after product, fulfillment, payment, and acquisition costs.

How It Applies to ERP Systems

ERP supplies costs, margins, and financial actuals for unit-level profitability analysis.

How It Applies to CRM Systems

CRM connects acquisition and servicing effort to customer-level unit economics.