A document used to gather background information about potential suppliers, solutions, or market capabilities.
Why Request for Information (RFI) matters
Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.
How It Applies to E-Commerce
A B2B portal can accept supplier inquiries or publish information needed for preliminary vendor evaluation.
How It Applies to ERP Systems
ERP procurement teams may document supplier capabilities as part of sourcing processes.
How It Applies to CRM Systems
CRM tracks incoming RFI requests as early-stage sales activities.