Sales conducted remotely through phone, email, video, and digital tools rather than primarily through in-person visits.
Why Inside Sales matters
Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.
How It Applies to E-Commerce
B2B commerce lets remote reps assist with quotes, carts, and account reorders.
How It Applies to CRM Systems
CRM manages remote selling activities, calls, emails, and deal progression.