A cross-functional team or process that reviews nonstandard deals, pricing, approvals, and contract terms.
Why Deal Desk matters
Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.
How It Applies to E-Commerce
Complex B2B quotes can be routed for pricing and terms approval before checkout.
How It Applies to ERP Systems
ERP validates costs, margin floors, credit limits, and fulfillment feasibility for proposed deals.
How It Applies to CRM Systems
CRM coordinates exception requests, approvals, and deal documentation.