Dictionary term

Sales Funnel

A model of the stages prospects move through as they progress from awareness to purchase.

A model of the stages prospects move through as they progress from awareness to purchase.

Why Sales Funnel matters

Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.

How It Applies to E-Commerce

Commerce analytics measure movement from product discovery to cart, quote, and purchase.

How It Applies to CRM Systems

CRM reports progression from lead to opportunity to closed deal.