Dictionary term

Revenue Operations (RevOps)

The alignment of sales, marketing, customer success, data, and systems around predictable revenue processes.

The alignment of sales, marketing, customer success, data, and systems around predictable revenue processes.

Why Revenue Operations (RevOps) matters

Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.

How It Applies to E-Commerce

Commerce contributes conversion, order, and customer behavior data to the revenue process.

How It Applies to ERP Systems

ERP supplies booked revenue, invoices, margins, and financial actuals.

How It Applies to CRM Systems

CRM coordinates lead, opportunity, customer success, and revenue reporting across teams.