The connected processes for creating a quote, agreeing terms, fulfilling the sale, invoicing, and collecting payment.
Why Quote-to-Cash (Q2C) matters
Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.
How It Applies to E-Commerce
B2B commerce supports quote requests, negotiated carts, order placement, and customer payment experiences.
How It Applies to ERP Systems
ERP executes order fulfillment, invoicing, receivables, payment application, and financial posting.
How It Applies to CRM Systems
CRM manages the opportunity and commercial negotiation leading to an approved quote or order.