Dictionary term

Marketing Qualified Lead (MQL)

A prospect that meets marketing-defined engagement or fit criteria and is ready for further sales review.

A prospect that meets marketing-defined engagement or fit criteria and is ready for further sales review.

Why Marketing Qualified Lead (MQL) matters

Understanding this term helps teams align sales, operations, finance, and technology around how business customers evaluate, purchase, and receive products or services.

How It Applies to E-Commerce

Commerce engagement such as repeated product research or quote interest can contribute to MQL scoring.

How It Applies to CRM Systems

CRM or marketing automation records qualification thresholds and routes MQLs to sales.